Effective date: September 27, 2025
Pumpkin Bed (“we,” “us,” or “our”) is a brand product of Glenn Furniture. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit pumpkinbed.com (the “Site”), contact us, or engage with our products and services. If you do not agree with the terms of this policy, please do not use the Site.
If you have questions or requests, contact: enquiry@pumpkinbed.com.
1) Information We Collect
Information you provide directly
- Contact details (name, email, phone) when you inquire or request a quote.
- Order details and delivery information if you place or discuss an order.
- Messages, design notes, and attachments for custom projects.
Information collected automatically
- Device and usage data (IP address, browser type, pages viewed, timestamps, referring/exit pages).
- Cookies and similar technologies to remember preferences and analyze traffic.
Information from third parties (if applicable)
- Payment providers (confirmation of payment status—never full card numbers).
- Logistics/fulfillment partners (delivery updates).
- Advertising/analytics partners (aggregated insights on visits and conversions).
2) How We Use Your Information
We use personal information to:
- Respond to inquiries, provide quotes, and deliver products/services.
- Operate, maintain, and improve the Site and user experience.
- Personalize content and remember preferences.
- Process payments and manage orders (via secure third-party processors).
- Communicate about updates, order status, and customer support.
- Detect, prevent, and address fraud, security, and technical issues.
- Comply with legal obligations and enforce our terms.
3) Cookies & Similar Technologies
Cookies are small files placed on your device to keep the Site working smoothly and to understand how it’s used.
Types of cookies we may use:
- Essential (required for core functionality).
- Preference (remember settings).
- Analytics (measure traffic and performance).
- Advertising/retargeting (if enabled).
You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.
4) Analytics and Advertising (Optional/If Enabled)
We may use analytics tools (e.g., Google Analytics) to understand Site performance and visitor behavior. We may also use advertising networks (e.g., Google Ads/AdSense) that place cookies or similar identifiers to deliver and measure ads.
- These providers may collect or receive information from our Site and elsewhere on the internet, using it to provide measurement services and target ads.
- You can learn about Google’s data practices and opt-out controls in your Google account and at widely available industry opt-out pages.
If you prefer not to be tracked for interest-based advertising, you can adjust your browser settings, use ad-blocking tools, and/or use industry opt-out pages. Note that opting out does not stop all ads—only personalized ones.
5) How We Share Information
We do not sell your personal information. We may share information with:
- Service providers (hosting, payment processing, logistics, email services, analytics/ads) under confidentiality and data-use restrictions.
- Business partners when necessary to fulfill your request (e.g., white-glove delivery).
- Legal and safety: if required by law, to protect rights, safety, or enforce policies.
- Business transfers: if we restructure, merge, or sell assets, information may transfer as part of that transaction, subject to this Policy.
6) Data Retention
We retain personal information only as long as necessary for the purposes described here, to fulfill our services, and to comply with legal, tax, or accounting requirements. When no longer needed, we securely delete or anonymize data.
7) Your Privacy Choices & Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Opt out of marketing communications at any time (follow unsubscribe instructions or email us).
- Opt out of sale/sharing for cross-context behavioral advertising where required by law.
- Port your data (receive a copy in a usable format).
To exercise rights, contact enquiry@pumpkinbed.com. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.
8) International Transfers
We may process and store information in countries other than where you reside. We implement appropriate safeguards (e.g., contractual protections) to help ensure your data is protected consistent with this Policy and applicable laws.
9) Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security. Please use strong passwords and protect your devices.
10) Children’s Privacy
The Site is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact enquiry@pumpkinbed.com and we will take appropriate steps to remove it.
11) Third-Party Links
Our Site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their policies before sharing information.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above indicates the latest revision. Material changes will be posted on this page. Your continued use of the Site after updates means you accept the revised Policy.
13) Contact Us
For questions, requests, or complaints about this Privacy Policy or our data practices, please contact:
Pumpkin Bed — a brand product of Glenn Furniture
Email: enquiry@pumpkinbed.com
We will do our best to respond promptly and resolve your concerns.